MANAGED IT SERVICES

PROACTIVE IT SOLUTIONS

At RSS, we understand the challenges that businesses face in today's rapidly evolving technological landscape. Maintaining a robust and secure IT environment can be overwhelming, resource-intensive, and time-consuming. This is where our Managed Services Offering comes in, delivering a range of proactive IT solutions to drive productivity, enhance security, and optimize operational efficiency.

NETWORK MONITORING AND MANAGEMENT

Advanced monitoring tools and round-the-clock surveillance ensures that your network remains stable, secure, and performing at its best. 

PREVENTATIVE MAINTENANCE

Our technicians proactively identify and resolve potential issues to ensure all devices function optimally, minimizing downtime and maximizing productivity.

COMPREHENSIVE HELP DESK SUPPORT

In addition to network management, our Managed Services Offering includes comprehensive help desk support. Our dedicated team of IT professionals is available to assist your employees with technical queries, troubleshoot software and hardware issues, and provide timely solutions to keep your workforce productive. Whether it's a minor glitch or a complex problem, RSS's help desk support ensures a swift resolution, reducing downtime and minimizing disruption to your business operations.

CYBERSECURITY

With cybersecurity threats on the rise, protecting your data and critical systems has never been more crucial. Our Managed Services Offering includes robust security measures to safeguard your digital assets. We conduct regular security audits, keep systems up to date with patches and updates, and educate your staff about best practices, ensuring that your business stays resilient against cyber threats.

FIREWALL MANAGEMENT

We help keep your business secure by continuously managing the operation and effectiveness of your firewall. Our team implements multi-layered security protocols, intrusion detection systems, and antivirus software, to proactively identify and mitigate potential risks. 

MANAGED ANTI-SPAM

The vast majority of all malware and viruses penetrates your systems via email. This service offers perimeter protection preventing unwanted email and spam from reaching your network or users.

EMAIL PERFORMANCE MONITORING

This Proactive Service helps to Optimize and Protect all of the devices connected to your email service. 

MANAGED BACKUP

Ensure business continuity through scheduled back-up of critical data and restoration in the event of data loss.   Apply industry best-practices for the protection of your data against loss through regular on-site backup.

REMOTE BACKUP

Additional backup and offsite storage options for proper management of critical data.

CLOUD SERVICES

As technology continues to evolve, businesses are increasingly turning to cloud solutions for enhanced flexibility, scalability, and cost-efficiency. With RSS's Managed Services, you can leverage our expertise in cloud services to optimize your cloud environment. From cloud storage and backup solutions to cloud-based applications and virtualization, we assist in migrating your systems to the cloud, ensuring seamless integration, data accessibility, and robust security measures.

VENDOR MANAGEMENT

Vendor management is another integral part of our Managed Services Offering. RSS acts as a single point of contact for all your technology vendors, saving you time and effort. We negotiate contracts, coordinate support, and ensure that your hardware and software vendors deliver on their commitments, streamlining your procurement and support processes.